Professional Development Training

If you are a company and would like to schedule any of the classes listed, please call our office 713-436-3174.

Presentation Skills –  This workshop is designed to develop skills in each participant which enables them to:

• Organize a presentation in an effective format
• Reduce the use of non-words and nervous mannerisms
• Use gestures that enhance the presenter’s style
• Use audio visual aids effectively
• Prepare presentation materials

Time Management Skills –  Participants will identify and overcome barriers to effective time management issues. Proven time management and prioritizing skills will help participants to concentrate on how to help determine how much time, energy and resources is needed.

Negotiation Skills That Work –  Participants will learn skills that help them:

• Present their position in a clear, concise, and persuasive manner
• Negotiate contracts successfully
• Close deals positively
• Communicate effectively using professional style

Effective Customer Communications – ECC is designed to help employees build a relationship with customers and address the customers’ needs.  In this program you will practice ways to get the customers to talk.  When the customers freely give you information, you’ll find it easier to meet the objectives of building relationships and addressing the customers’ needs.

Managing Interpersonal Conflict –  Participants will have a better understanding of conflict and will be able to identify resolution of conflict.

• How to identify when conflict is occurring
• What happens when conflict is not resolved
• The importance of resolving conflict
• Techniques for effectively resolving conflict

Business Savvy for Success –  Learn business and interpersonal habits that give employees a competitive edge in the organization.
Effective Communication Skills This workshop is designed to teach participants improved communication skills by understanding one’s own style, by examining the appropriate communication methods for the situation, and by assessing barriers that exist in everyday interactions.

Effective Networking –  Participants will learn how to effectively network using appropriate skills that will increase contacts who will help the employee stay abreast of current issues and practices on a day-to-day basis.

Professional Presence –  This program is designed to improve participants’ value as business professionals and to enhance customer relations through gaining a better understanding of business protocol, professional style, telephone image, professional appearance, and business ethics.

Improving Work Habits –  Learn and apply skills which will enable you to:

• Make your workgroup more productive.
• Gain more respect and trust from the people in your group.
• Help employees take more responsibility from resolving work habit problems.
• Boost morale and teamwork.