Business Process Improvement

Business processes used successfully by corporations and organizations over the past two decades are no longer getting the results needed to compete in today's rapidly changing, client-focused economy. Work that was traditionally organized around tasks and functions must now be structured around processes and systems.  GB Center of Solutions enlists a holistic approach that has proven to be most effective in delivering substantial and sustainable results.

Workshops

• Training in the tools and skills of business process analysis, improvement and management. This workshop includes relationship mapping, end-to-end process mapping and analysis, development of new process models, implementation planning, measurement tools and process management techniques.
• Facilitation of cross-functional teams to teach and apply the concepts of process improvement to specific business needs.

Consulting and Facilitation

• Analysis of existing business processes to identify areas of greatest need.
• Development of strategies and plans for conducting a process improvement project.
• Facilitating cross-functional teams through a complete life cycle of the improvement process.
• Establishing appropriate metrics to measure process improvements and assess project success.
• Creating process management capabilities to assure that the new process is implemented, operating smoothly, and is effectively maintained over time.